Sunshine Home Buyers ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out a form, call us, or otherwise interact with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or submit your personal information.
1. Information We Collect
Personal Information You Provide
When you fill out a form on our website or contact us directly, we may collect:
- Contact information: Your name, phone number, and email address
- Property information: Property address, property condition, and your situation (e.g., foreclosure, inherited property, divorce)
- Timeline information: Your desired timeline for selling
- SMS consent: Whether you have opted in to receive SMS messages from us
Information Collected Automatically
When you access our website, we automatically collect certain information, including:
- IP address: Your Internet Protocol address, collected at the time of form submission for consent verification and fraud prevention
- Consent timestamp: The exact date and time (UTC) when you submit a form and/or opt in to SMS messages
- Browser and device information: Browser type, operating system, and device type
- Page URL: The specific page from which you submitted your information
- Referral data: How you arrived at our site (search engine, direct, referral)
2. How We Use Your Information
We use the information we collect to:
- Evaluate your property and prepare a cash purchase offer
- Contact you by phone or email to discuss our offer and your situation
- Send SMS messages only if you have explicitly opted in via the SMS consent checkbox on our form
- Coordinate with title companies, attorneys, and other parties necessary to complete a transaction
- Maintain records of your consent for regulatory compliance (TCPA, FCC)
- Improve our website and services
- Comply with legal obligations
3. SMS/Text Message Disclosure
This section specifically addresses our SMS messaging practices in compliance with the Telephone Consumer Protection Act (TCPA) and FCC regulations, including the One-to-One Consent rule effective January 2026.
Consent
We will only send you SMS messages if you have provided express written consent by checking the SMS opt-in checkbox on our form. This checkbox is unchecked by default — we never pre-check it for you. Your consent to receive SMS messages is not a condition of receiving our cash offer or any other service.
Message Content and Frequency
If you opt in, you may receive SMS messages from Sunshine Home Buyers regarding your property inquiry, our cash offer, closing coordination, and related communications. Message frequency varies based on the status of your inquiry. We do not send marketing blasts or promotional messages unrelated to your specific property inquiry.
Quiet Hours
We will not send SMS messages before 8:00 AM or after 9:00 PM in your local time zone.
Opting Out
You can opt out of SMS messages at any time by replying STOP to any message. Upon receiving your STOP request, we will:
- Immediately cease all SMS messages to your number
- Send one final confirmation message: "You've been unsubscribed. You will not receive further messages."
- Log your opt-out with a timestamp in our compliance records
Opting out of SMS does not affect your ability to receive a cash offer or work with us by phone or email.
Message and Data Rates
Standard message and data rates from your mobile carrier may apply to SMS messages you receive from us.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Title companies: To facilitate the closing of a real estate transaction you have agreed to
- Attorneys: When legal coordination is required for your transaction (e.g., probate, lien resolution)
- Cash buyers in our network: If we determine that another buyer can make a better offer for your property, we may share your property information (not your personal contact information) with vetted cash buyers. We will always inform you before doing so and obtain your consent
- Service providers: Third-party companies that help us operate our business (e.g., hosting, SMS delivery, CRM), bound by confidentiality agreements
- Legal requirements: When required by law, subpoena, or government request
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of personally identifiable information (PII) at rest using database-level encryption
- HTTPS encryption for all data in transit
- Role-based access controls limiting who can view your information
- No storage of personal information in public-facing code, logs, or debug output
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you promptly if a breach affecting your data occurs.
6. Data Retention
We retain your personal information for as long as necessary to:
- Complete the purpose for which it was collected (evaluating your property, completing a transaction)
- Comply with legal and regulatory obligations (SMS consent records are retained for a minimum of 5 years per TCPA requirements)
- Resolve disputes and enforce our agreements
If you request deletion of your data and there is no legal obligation to retain it, we will delete or anonymize your information within 30 days of your request.
7. Your Rights
All Users
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of SMS messages at any time by replying STOP
- Withdraw consent for data processing at any time
California Residents (CCPA Notice)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:
- Right to Know: You have the right to request that we disclose what personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
- Right to Opt-Out of Sale: We do not sell personal information. If this practice changes, we will provide a "Do Not Sell My Personal Information" link on our website
To exercise your CCPA rights, contact us using the information in Section 10 below. We will respond to verifiable consumer requests within 45 days.
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to submit a form or receive a cash offer.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact Us
If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your information is being handled, contact us at:
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.